Terms & Policies
When reserving a session it is expected to start the reserved sessions in a timely manner. If The client is running late,he/she is required to contact the trainer at least 30 minutes before your session begins.
Sessions starting late due to late client arrival will still be completed within the one hour from the originally scheduled start time. For example, if the client is 15 minutes late, 15 of the 60-minute session has already been completed.
The trainer is required to wait 15 minutes for the clients. After the 15 minutes, the session is considered a “completed session”.
A “completed session” means the session is treated as if the service has been rendered, and the client pays for this session.
CANCELLATION and REFUND POLICY:
The client is must give a 24 hours notice prior to the session if he/she wishes to cancel or reschedule. If a 3rd party party not the trainer is notified with in the 24 hours the session will be considered as a “completed session” and paid for.
As above, the trainer will notify the client 24 hours prior to a session if he/she wishes to cancel or reschedule.
No refunds on services offered.
MEDICAL CONCERNS and ACCOMMODATIONS:
The client must disclose any medical restrictions with the trainer prior to the reserved session. Anything Medical concerns the clients may have must be discussed with the trainer prior to the session.
Any accommodation should be discussed with the trainer 2 to 3 hours prior to the session. No refunds on services offered.
All clients information are kept private. The client will not be filmed without their permission.